1. Introduction

Welcome to Turquoise Dispatching Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We collect various types of information to provide and improve our dispatching services:

• Personal Identification Information: This may include your name, contact information (phone number, email address), and business details.
• Transactional Information: Details related to the services we provide, including service requests and billing information.
• Technical Data: Information about your device, browsing activity, and usage of our website and services, including IP addresses and cookies.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide, manage, and improve our dispatching and trucking services.
• Customer Support: To respond to inquiries, provide support, and address any issues or concerns.
• Billing and Payments: To process transactions and manage billing information.
• Communication: To send updates, notifications, and promotional materials (you may opt-out of marketing communications at any time).
• Technical Management: To analyze and improve our website and services, and to ensure the security of our systems.

4. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in providing and managing our services, such as payment processors and IT support.
• Legal Requirements: If required by law or to respond to legal processes, we may disclose your information to comply with legal obligations.

We do not sell or rent your personal information to third parties for their own marketing purposes.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption, secure servers, and regular security audits.

6. Your Rights and Choices

You have the right to:

• Access and Update: Request access to your personal information and update or correct any inaccuracies.
• Opt-Out: Opt-out of receiving marketing communications from us.
• Delete: Request the deletion of your personal information, subject to legal and contractual restrictions.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Turquoise Dispatching Services Contact Information:

1942 Broadway St. STE 314C Boulder, CO 80302
customercare@turquoisedispatch.com
+1 (850) 961-3458

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.